• LIVE, non automated, customer service
• Over 480,000 claims processed per year
• Servicing thousands of calls per month with less than 1.5% abandonment rate
• 99% procedural accuracy
• Over 97.5% of claims paid within 10 days of receipt
Combined Billing services provides a statement for benefit products regardless of vendor or product and allows for single payment for all benefit products

Southland Online

• Request I.D. cards
• Billing information- view your claim online
• View explanation of benefits (EOB)
• Imaged claim forms

This service is also available to network providers, allowing the dentist to serve the member more efficiently.


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